Overview of IT scenario in Banks  vis a vis IT usage in PNB

CBS set up in PNB

• NOC ( network operation centre ) ,SOC ( security operation centre)

• Structure of DC / DRS

•  IT set up at HO

Control aspects through MIS

Generation and downloading of reports

• Excel  tools for data analysis

• MIS deficiencies and  in data cleaning activities in Finacle

• Control Aspects through Finacle Menus

Alternate Delivery channels for Business Development – focus on IBS, ATM 

Debit card, Call centre, PNB Sparsh and other IT initiatives

Information Security  in PNB

Business Development through innovative Retail Products available in Finacle.

Office accounts Management for house keeping and effective controls.

Corporate E mail.

Fundamentals of the computers

Introduction to Operating System- Focus on Windows

Introduction to MS Office

• MS Word

  • Creating letters, labels and mail merge documents

  • Formatting of the document

  • Customizing toolbars and macros

  • Working with tables, columns, graphics, charts

•  MS Excel

  • Worksheets and Workbooks

  • Entering and Formatting Information

  • Charts, Functions and Formulas

  •  Performing calculations

  • Analyzing data using filters, sorts

• MS PowerPoint

  • Making Presentation

  • Entering and Formatting Text

  • Charts and Tables

  •  Adding Graphics and Special Effects

  • Creating and Organizing a Slide Show

• IT in Indian Banks Various RBI Guidelines

• IT policy of PNB

• Issues related to MIS and data cleaning , MIS utilities in Finacle

• Alternate delivery Channel – issues involved in its implementation and marketing

• IT Initiatives in Bank

• Use of Excel for report analysis , downloading a report in Finacle

• Operational constraints and opportunities in CBS branches – Branch functionaries perspectives

E – CRM and supply chain mechanism for efficient Banking

Alternate channel of Banking – Internet Banking, ATM/Debit cards

Back Office functions, Single Window System, e-Circular, HRMS and Service Desk Tool

Electronics Commerce – The enabling Technologies

Cheque Truncation facility and functioning of MICR centre

Security Features in CBS, MIS Generation / Downloading of reports etc

Disaster Recovery Plan and BCP Guidelines

RTGS/NEFT/ECS

Management of CBS Network

Computer hardware software

Creation of Customer ID important validations

Account related inquiries & reports.

Various Inquiry options related to transactions.

Opening of a FD account., renewal , enhancement , premature payment , TDS issues

Opening of CC / OD / TL and DL a/c

Security register maintenance

Issues related to renewal & enhancement.

Limit node maintenance

Concept of Inventory & Inventory movement

Lodgment & realization etc. of Bills

Various reports.

Alternate delivery Channels

Opening of TL/DL accounts

DBA activities

MS- Office- Ms- Word, Ms- Excel

MIS and control aspects in CBS

NPA Management, Asset classification and income recognition

Control aspects through MIS

Generation and downloading of reports

Excel  tools for data analysis

MIS deficiencies and  in data cleaning activities in Finacle

Control Aspects through Finacle Menus

Information Security  in PNB

Office accounts Management for house keeping and effective controls.

• Opening
• Closing
• Freeze
• Lien

Bank guarantee

Documentary credit

Foreign bills

Inland bills

Remittances

Forward contracts

Packing credit

Leveraging technology

Internet Technology / Banking

Internet concept, website, e-mail creation, sending/receiving emails, search engine, Internet Banking

Overview of latest technological developments in banking

RTGS, NEFT,EFT, ECS

Cheque truncation

SPSD, PNB Score, PNB Track, EDW

Management of  Direct Taxes in Finacle - operational guidelines and Finacle Menus.

Management of Indirect Taxes in Finacle- operational guidelines and Finacle Menus.

Management of Service Tax , BCTT in Finacle - operational guidelines and Finacle Menus.

Working in Locker Module – guidelines and Finacle Menus.

Alternate Delivery Channels – focus on IBS, ATM  Debit card, Call centre, PNB Sparsh

Corporate E mail

Control aspects through MIS

Generation and downloading of reports

Excel as tool for report analysis

MIS deficiencies and data cleaning in Finacle

IT Initiatives of Banks

Control Aspects through Finacle Menus

Enablers for Payment Systems: SFMS, INFINET, SWIFT

Retail Payment Systems – ECS, NEFT, Cheque Truncation, Card payments

Large Value Payment Systems: RTGS

Electronic Payment Products and Services

Internet banking and fund transfers, utility bill payments, ticketing and reservation, prepaid card top-ups, broking, shopping, corporate payments/cash management, e-tax payment etc.

ATMs and Card payments: Transaction Processes – debit card vs. credit card

Sharing ATMs-: Issues and Challenges

Efficiency in payment systems and Financial Inclusion

MIS generation in CBS- identifying high value customers

Downloading of reports and its analysis through MS Excel – using Pivot

Business Development through innovative Retail Products available in Finacle

Various Retail Banking Schemes in loans

Internet Banking

E-CRM- Customer First

CMS, Pay Fee, Online Retail Loans

Supply chain Finance

RTGS/ NEFT

On-Line share trading

Alternate Delivery channels for Business Development – focus on IBS, ATM
Debit card, Call centre, PNB Sparsh and other IT initiatives

E – mail

E Governance, Direct Dealer Debit Facility, Direct Dealer Credit Facility, Online Payment of Excise, Service Tax, VAT etc, E Salary Payment.

Efficient Presentation through Power Point

Better communication skills – Speaking and Listening

Better interaction using proper Body language and etiquettes.