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Generic IT programmes
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| Managment
of Banking through MS-Office |
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| PROGRAMME
OBJECTIVE |
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AT the dawn of the IT
era, the success of any orgnization largely
depends on efficient and effective use
of IT tools. It is the need of the hour
that one should be well acquainted with
the technological tools to help themselves
to function more efficiently than ever
by bringing global knowledge into local
hands.
The ulitimate objective is to improve
the IT skills of the officials working
in administrative offices/branches. |
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| TARGET
AUDIENCE |
|
| Administrative officers/
Branch functionaries/ concurrent Auditors
of the bank. |
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| DURATION |
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| Four Days. |
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| PROGRAMME MODULES |
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- Fundamentals of the computers
- Introduction to Operating System
- Windows Concept
- MS-Office
- MS Word
- Creating letters,labels
and mail merge documents
- Formatting of the document
- Customizing toolbars and
macros
- Working with tables, columns,
graphics, charts
- MS Excel
- Worksheets and Workbooks
- Entering and Formatting
Information
- Charts,Functions and Formulas
- Performing Calculations
- analysing data using filters,
sorts
- MS PowerPoint
- Making Persentation
- Entering and Formatting
Text
- Charts and Tables
- Adding Graphics and special
Effects
- Creating and Organizing
a Slide Show
MS- Word/Excel/PowerPoint theory
classes will be supplemented by appropriate
hands on exercises
- Internet Technology/ Banking
- Internet concept,Website,e-mail
creation, sending/receiving
e-mails,search engine,Internet
Banking.
- Applications of I.T. in banking
- Overview of latest technological
developments in banking (RTGS,
NEFT, ECS, SFMS etc.)
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| Oracle Database
Administration |
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| PROGRAMME
OBJECTIVE |
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The Role of the Database
Administrator is key to the success
of any Oracle installation.This course
explains the main elements involved
in the task of Oracle Database Administration
and helps put togather the jigsaw of
subjects that make up the overall picture.
This course is designed to give the
Oracle Database Administrator practical
experience in setting up, administering
amd troubleshooting an Oracle database. Database
administrators will gain an understanding
of the architecture and processes of
the Oracle server.They will be able
to ensure the integrity and availabilty
of a company's data with in the Oracle
environment. |
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| TARGET
AUDIENCE |
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| Officers involved in
database managment activities. |
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| DURATION |
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| Six Days. |
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| PROGRAMME MODULES |
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- Oracle Architectural Components
- Creatin Parameter File
- Setting Parameter Values
- Managing Control Files
- Managing Redo Log Files
- Managing Indexes
- Database User Managemnet
- Server Side Net Configuration
- Backup and Recovery
- Performance Tuning
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| Management
Of System Procurement |
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| PROGRAMME
OBJECTIVE |
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| IT Driven operatiaons
in Banking Industry largely depend on
efficacy and adequacy of the systems
on which these operations run. Hardware
failure often results in business discontinuity
which in turn may be a result of inadequate
system procurement policy. Lack Of Knowledge
and techniques of system procurementmong
the IT functionaries with banking background
rendersthen rely on the stated specifications provided
by the vendor, the real assessment remains
a difficult thing. The programme aims
at augmenting the knowledge and skill
of senior functionaries working in IT
departments in respect of procurement,
management and efficient operation of
IT Infrastructure. |
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| TARGET
AUDIENCE |
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| Incharges of IT departments
at HOs/ ZOs/ROs (Scale IV and above)/
Chairman /GMs of RRBs |
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| DURATION |
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| 3 Days. |
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| PROGRAMME MODULES |
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- Evolution of IT in Indian Banking
- Element of an effective IT Policy
- CVC Guidelines regarding Asset
procurement
- Vendor selection and vendor management
- Elements and importance of service
Level Agreement
- Hardware Audit and Acceptance
testing -True value for Investment
- Management of Delivery Channels-Procurement
- Maintenance, Security and Operations
- RBI guidelines regarding delivery
channels
- An interaction with System provider
and corporate level banker.
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| Security,Security
Policy Issue, Disaster Recovery and
BCP |
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| PROGRAMME
OBJECTIVE |
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Banks have adopted IT
in a big way in order to provide better
service to the large customer base of
the individual banks. The general awareness
on the IT risks and its effects are
yet to catch up the importance in banking
industry and hence, the perils due to
IT risk management, exist.
The focus of IT Security programme is
to enlighten the nature of IT risks
associated in every face of IT deployment
and its safeguarding methodologies. Its
further emphasis is on IT act, security
policy issues, Disaster recovery and
BCP and to protect the electronic form
of exchanges and processing. Its ultimate
objective is to make people aware about
possible threats of IT and its protective
measures. |
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| TARGET
AUDIENCE |
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| Functionaries looking
after IT portfolio of the banks. |
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| DURATION |
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| 2 Days. |
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| PROGRAMME MODULES |
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- IT Security - An overview.
- IT Security in Banks- Challenges
and Safe guards.
- IT act and its ramification for
banking IT initiatives.
- Data Security in banks.
- Security of financial transactions.
- Cyber crimes.
- Elements of an Effective IT policy.
- BCP
- Disaster Management
- Security Policy.
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| Management
of IT Networking in Banking |
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| PROGRAMME
OBJECTIVE |
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Keeping pace with the
rapidly advancing technology, organization
demands proficiency in the areas of
Networking planning and management and
its administration.
Since it is now a pre-requisite for
banks and financial institutions to
network the branches to deploy any electronic
business application. Banks are exploring
various options of connecting their
business units spread across the country.
Through networking is essential for
back office management and front office
business delivery, it also brings network
administration and troubleshooting.
Therefore, banks and finacial Institutions
need to have network administrators
to counter the various problems in networked
environment.
This programme is designed to equip
and train the participants in planning,
administering and troubleshooting the
network. |
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| TARGET
AUDIENCE |
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| Officials who want to
cultivate themselves in networking area. |
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| DURATION |
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| 3 Days. |
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| PROGRAMME MODULES |
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- Networking basics (Its definition
and topologies.)
- OSI Model & Its layers.
- Understanding network hardware
(Hubs, Switches, Router, NIC)
- Network Cabling.
- Network planning, administration
and security.
- IP Addressing.
- Introduction to network operating
system and its installation.
- Using DHCP, Telnet and FTP servers.
- Introduction to CISCO Routers.
- Configuring a Router.
- Managing CISCO IOS software.
- Basic Router troubleshooting.
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| Cyber Crime/ Laws and Legal Issues |
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| PROGRAMME
OBJECTIVE |
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| Bank's information is
one of its most vital assets, and one
knows how critical it is to protect and
secure that information and the facilities
that process and maintain it. An auditor
must be well acquainted with different
IT tools for an efficient auditing and
control. This programme deals with IT
tools with special reference to audit
in banking sector. |
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| TARGET
AUDIENCE |
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| Officials involved in
day to day auditing activities. |
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| DURATION |
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| Two Days. |
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| PROGRAMME MODULES |
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- Overview on "IT in Banking".
- Internet Technology Management.
- Business Continuity and Disaster
Recovery planning control.
- IT Act-2000 with special emphasis
to Cyber Offences.
- IS audit in banks.
- Technological Risks & Security
in IT environment.
- Audit of operational control in
computerized branches.
- Checklist of an effective IT policy.
- RBI Guidelines for Internet Banking.
- Cyber Laws and Legal Issues.
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| Web Designing and Web Management |
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| PROGRAMME
OBJECTIVE |
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| In this course we will
focus on learning basic web design and
development principles of websites.
This course teaches participants how
to design, create and analyze websites. Participants
will be required to design, develop
websites. At the end of the course,
participants will also develop,design
and host website on web server. |
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| TARGET
AUDIENCE |
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| Officers involved in
designing and maintenance of Website
activities. |
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| DURATION |
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| 4 Days. |
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| PROGRAMME MODULES |
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- Internet
- Introduction to web server
- Configuring Web Server (Apache/
IIS)
- Introduction to Dream weaver
- Designing Web Pages
- Hosting Web Site on Web Server.
- Introduction to Server side Programming.
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| Unix, Linux System Administration |
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| PROGRAMME
OBJECTIVE |
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| This course provides
technical staff new to LINUX with a
sound appreciation of the operating
system. The course provides delegates
with knowledge and confidence in the
most useful LINUX tools and utilities.On
completion, delegates will have a advanced
knowledge of the LINUX operating system. |
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| TARGET
AUDIENCE |
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| Delegates should be technical
staff. Prior experience with the LINUX/UNIX
operating system is required. |
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| DURATION |
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| 7 Days. |
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| PROGRAMME MODULES |
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- Basic Networking Configuration
- Advanced Networking Configuration
and Troubleshooting.
- Configuring and Managing a Mail
Server (Sendmail or Exim)
- Managing Mail Traffic.
- Basic BIND 8 Configuration
- Create and maintain DNS zones
- Securing a DNS server
- Dnskeygen
- Implementing a web server
- Maintaining a web server
- Implementing a proxy server
- DHCP configuration
- NIS configuration
- LDAP configuration
- Firewalls and routing
- Secure shell (Open SSH)
- TCP wrappers
- Security tasks
- Troubleshooting network issues
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| Anti Money Laundering |
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| PROGRAMME
OBJECTIVE |
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The Reserve Bank
Of India has asked banks to put in place
a proper policy framework on the
"Know Your Customer"guidelines and "Anti
Money Laundering" measures with the
approval of their boards, within. The
RBI has emphasized that banks can
effectively control and reduce their
risks only if they have an understanding
of the normal and reasonable activity of
the customer so that they have the means
of identifying transactions that fall
outside the regular pattern of activity.
However, the extent of monitoring would
depend on the risk sensitivity of the
account. Every bank should set key
indicators for accounts, taking note of
the transactions involved and other risk
factors. Banks should put in place a
system of periodical review of risk
categorization of account.
Keeping in view the above guidelines
issued by RBI, PNBIIT is organizing two
days programme on "Anti-Money
Laundering" |
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| TARGET
AUDIENCE |
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| This programme would
be use full for audit and Inspection
Officials of Banks. |
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| DURATION |
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| 2 Days. |
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| PROGRAMME MODULES |
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- Basic Principles and objectives
of Money Laundering Preventive and
Compliance
- Money Laundering Risk Assessments
- Know your customer and Identificaton
- Identificaton Procedures
- Internal reporting of Suspicious
Transactions
- Reporting Procedures under Prevention
of Money Laundering Act.
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| IT For Non IT Officials |
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| PROGRAMME
OBJECTIVE |
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The officials posted in Information
Technology Department of the Bank are
expected to give IT related support to
the branches/offices in their
jurisdiction. It has been observed that
majority of the IT Department at Circle
level are being managed by non IT
officials only, due to ongoing shortage
of qualified IT officials. This results
into various problems being faced at the
Circle level, in the areas of data
management, roll out support to the
branches and efficient management of IT
Infrastructure, and directly affects the
delivery of customer services in the
branches.
This programme has been designed to
mitigate this problem and has been
designed to provide advanced knowledge
of the IT tools, techniques and
technology deployed in the bank. The aim
is to equip these non-IT officials in
such a way that they are able to ensure
data/support management of IT related
issues at Circle level. |
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| TARGET
AUDIENCE |
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Non-IT scale I/II/III officials,
deployed/identified to be deployed, in
IT
Departments/ZNCs/
DC/VLBs at Circle/HO level, having basic
knowledge of IT and aptitude to learn
advanced concepts. |
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Methodology |
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The participants will learn the basic
and advanced concepts and implications
of Finacle, Unix, Oracle,
Networking etc through class room
lectures, hands on sessions, interactive
discussions and case studies. Both
conceptual and practical sides will be
stressed. Weekly Tests will be given
and the participants will be awarded a
certificate of successful
completion/participation. |
DURATION |
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| 4 weeks |
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| PROGRAMME MODULES |
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- Present status of computerization in
banks, various settlements affecting
computerization in banks, Computer
Fundamentals, Computer Peripherals –
Printer, Scanner, Web-cam etc and
desktop management
- Software Technology: Operating System
like DOS, Windows, LINUX and UNIX
- Data base Systems: RDBMS like Oracle,
SQL, Front end tools: D2K, SQL * PLUS
and PL/SQL
- Data Communication and Communication
products Computer networks: Lease Line,
ISDN, VSAT and Remote Access Server,
Network Components, Various Network
Topologies, Network Trouble shooting,
TCP/IP addressing & Management of
Network centers
- Site preparation, Data and Power
cabling, Procurement of Hardware and
UPS, Maintenance of HW, UPS and
batteries and Overview of Computer
viruses, anti virus policy and Firewall
management
- Information System Audit, Digital
certificate - Private and public key
management, Data warehousing and Data
Mining
- Business Process Re-engineering,
Disaster Recovery & Business Continuity
Plan, Technology led products and
Delivery Channels: e-commerce, ATM,
Internet Banking etc
- Payment system: RTGS/NEFT/SFMS/ECS
- Information Resource Management and Call
Centre, Help desk, HRMS, E-circular,
Back office functions, working of MICR
centers, Cheque truncation project &
Visit to MICR center, ZNC and Back
office
- Finacle (CBS) - All aspects from
identification of branch to migration of
data, pre & post migration activities.
Operational training in all Finacle
modules including Loans/Forex etc.
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| Cheque Truncation, RTGS, NEFT and ECS |
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| PROGRAMME
OBJECTIVE |
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Efficient
and effective payment and settlement
systems are strategic to the stability
of the financial systems and are
critical for the financial performance
of the institutions apart from
facilitating financial inclusion.
Implementation of such systems improve
transparency, reduce cash transactions,
lower transaction costs, improve
operational efficiency of trade and
commerce and provide support to
globalization of economy. The
latest changes in the payment
settlements system and trends in
technology based banking is going to
gain stronger grounds in India. In view
of the changing dynamics in the payment
systems, Indian banks would have to
understand and track the nuances of the
underlying trends. Payments business
offer banks significant opportunities to
increase transaction volumes and fee
income. This
would also facilitate formulation of
appropriate strategies by banks to
improve efficiency and cost
effectiveness of their cards and
e-payment channels. |
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| TARGET
AUDIENCE |
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This programme would
be useful for Officials of Banks. |
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| DURATION |
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3 Days. |
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| PROGRAMME MODULES |
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Enablers for Payment Systems : SFMS,
INFINET, SWIFT
- Retail Payment Systems – ECS, NEFT,
Cheque Truncation, Card payments
- Large Value Payment Systems : RTGS,
CFMS
- Electronic Payment Products and
Services
- Internet banking
and fund transfers, utility bill
payments, ticketing and reservation,
prepaid card top-ups, broking, shopping,
corporate payments/cash management,
e-tax payment etc.
- ATMs and Card payments
: Transaction Processes – debit card
vs. credit card
- Shared ATM Networks : Issues and
Challenges
- Efficiency in payment systems
and Financial Inclusion
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IT for HR
Management |
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| PROGRAMME
OBJECTIVE |
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To update Training
Coordinators and Persons dealing in HR
with IT tools useful for management of
HR Data and effective department
presentations |
| TARGET
AUDIENCE |
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Training Coordinators
in circles / Officers dealing in HR |
| DURATION |
| 3 Days. |
| PROGRAMME MODULES |
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Overview of IT scenario in Banks vis
a vis IT usage in PNB
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CBS set up in PNB
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Control aspects through MIS
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Generation and downloading of reports
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Excel tools for data analysis
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MIS deficiencies and in data
cleaning activities in Finacle
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Control Aspects through Finacle
Menus
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HRMS
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Advanced features of MS WORD, MS
EXCEL and Power point presentations
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Alternate Delivery channels for
Business Development – focus on IBS,
ATM
Debit card, Call centre, PNB Sparsh
and other IT initiatives
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Information Security in PNB
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Office accounts Management for house
keeping and effective controls.
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Corporate E mail.
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IT in
Banking -Emerging Challenges |
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| PROGRAMME
OBJECTIVE |
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Electronic banking is
the wave of the future. It provides
enormous benefits to consumers in terms
of the ease and cost of transactions.
But it also poses new challenges for
Senior Management to face the hiccups of
implementation, control and optimization
of the usage to bring about cost
reduction to the bank on one hand and
facilitating better service to the
customers. Simultaneously the control of
emerging threats in IT environment has
become a top priority for the Banks. It
is in this direction that awareness of
the security among the Senior Executives
becomes important. The programme aims at
achieving all the above objectives. |
| TARGET
AUDIENCE |
|
Sr. Executives (scale
IV & above) of PNB |
| DURATION |
| 3 Days. |
| PROGRAMME MODULES |
|
-
RBI guidelines relating to IT & IT
Act.
-
Emerging challenges & control measures
pertaining to security in Banking
technology
-
Payment & Settlement Systems Act -2007
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Emergence of mobile banking and
prepaid instruments
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IT & IT security policy of the Bank
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Challenge of attitudinal change among
staff for optimizing IT usage – change
management
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Challenges of customer relationship
and role of technology in marketing-
focus CRM
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Product awareness- focus on latest IT
products in PNB
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e-Commerce in Banks
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Usage of technology for financial
Inclusion
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Top
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Better
appreciation of IT tools for staff
working at controlling offices |
| |
| PROGRAMME
OBJECTIVE |
|
|
At the dawn of the IT
era, the success of any organization
largely depends on efficient and
effective use of IT tools. It is the
need of the hour that one should be well
acquainted with the technological tools
to help themselves to function more
efficiently than ever by bringing global
knowledge into local hands.
The ultimate objective is to improve the
IT skills of the officials working in
administrative offices / branches. |
| TARGET
AUDIENCE |
|
Officials working in
administrative offices Scale-I/II/III |
| DURATION |
|
3 Days. |
| PROGRAMME MODULES |
|
-
Introduction to Operating System,
Windows concept
-
MS Office
b) MS Word
-
Creating letters, labels and mail
merge documents
-
Formatting of the document
-
Customizing toolbars and macros
-
Working with tables, columns,
graphics, charts
b) MS Excel
-
Worksheets and Workbooks
-
Entering and Formatting
Information.
-
Charts, Functions and Formulas
-
Performing calculations
-
Analyzing data using filters, sorts
c) MS PowerPoint
-
MS Word/Excel/PowerPoint theory
classes will be supplemented by
appropriate hands on exercises.
Internet Technology / Banking
Internet concept, website, e-mail
creation, sending/receiving emails,
search engine, Internet Banking
Overview of latest technological
developments in banking
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| PNBIIT,Vibhuti Khand, Gomti
Nagar. Lucknow-226 010 India, Tel. : +91-(522)-2721174, 2721441,
2721442 Fax : 2721201, Email : bankingtech@pnbiit.co.in |
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